Plans and billing
Wobo is free to use every day. Pro and Max raise the daily allowance, and the price is the same for everyone.
Free
A real product, not a trial. The whole tutor: your board, your lessons, the drawn board, the films, the models you can drag, practice, boss battles, your progress and the parent link. What is limited is how many turns you get each day. The counter is on screen and tells you the exact time it resets.
Pro
Five times the free allowance, and Wobo reads answers aloud in your accent.
Max
Twenty times the free allowance, so nobody counts, and two learners on one plan. For the board year.
No plan unlocks the teacher. Every subject and every form is in Free; what a plan buys is room to ask more in a day.
What "turns" means
One turn is one thing you ask Wobo, and everything Wobo draws, plays, says or sets for you in reply.
Paying
Card, or the payment method your device offers. At checkout you confirm two things in writing: that you accept the terms and the privacy notice, and that you understand the amount, when it renews and how to cancel. You should never be surprised by a charge.
Renewals
Pro and Max are sold by the month or by the year, and either one renews on its own at the end of every period until you cancel. The checkout shows the amount and the day of the next charge before you pay, and the card on Your plan shows them again afterwards. Cancelling any time before that day means you are not charged.
Cancelling
Open You, the last of the four doors, and find the card called Your plan. Cancel is on it. Two taps: the control, and one confirmation that says what happens. No offer to stay, no reason to give, no survey. You keep your plan until the end of the period you paid for, nothing renews after that, and the account goes back to free with everything you have learnt intact. Once it is cancelled it cannot be switched back on, so the confirmation says so before you tap it, and starting again after that date is a fresh plan.
Money back
We do not give money back as a gesture of goodwill. Cancelling is the answer instead: you keep the plan until the period you paid for ends and nothing renews. Where the law gives you a refund you still have it, and the cancellation document lists every case.
Receipts
Your payment provider sends its own confirmation for every charge. We do not send a receipt of our own yet. For anything that looks wrong, write to support@heywobo.com with it.
Related: Your privacy and your data.